FAQs

1. What countries do you ship to?

We ship worldwide! No matter where you are, we’ll work to get your order to your doorstep.

2. How long does shipping take?

Shipping times depend on your location:

  • Local Region: 7-10 business days
  • International Orders: 10-15 business days
    Please note that customs clearance or unforeseen delays may impact delivery times.

3. Will I have to pay customs duties or taxes?

Depending on your country's regulations, customs duties, taxes, or import fees may apply to international orders . These costs are the customer’s responsibility.

4. How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number. Please allow up to 48 hours for the tracking information to update.

5. What should I do if my order hasn’t arrived?

If your order hasn’t arrived within the estimated timeframe, please contact us at support@artistrycorners.com or +447366437618. We’ll help track your package and resolve the issue.

6. Can I change or cancel my order after placing it?

We aim to process orders quickly, so changes or cancellations are only possible within 24 hours of placing your order.

7. What happens if I provide the wrong shipping address?

If an incorrect address is provided, contact us as soon as possible. If the order has not been shipped, we’ll update the address. If the order has already shipped, we’ll assist in reshipping, but additional fees may apply.

8. What is your return policy?

We accept returns for eligible items within 30 days of delivery date. Items must be unused and in their original packaging. Please visit our Returns Policy Page for more details.

9. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout.

10. How do I contact customer support?

You can reach us via:

  • Email: support@artistrycorners.com
  • Phone: +447366437618
  • Business Hours: Monday to Friday 9 AM - 6 PM.

11. Do you offer gift wrapping or special packaging?

Yes! We offer gift wrapping and custom packaging options at checkout.

12. Can I order in bulk or wholesale?

Absolutely! For bulk or wholesale customized price requests, please get in touch with us at support@artistrycorners.com.